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5

I have been going to John for many years. I have had to use other service people occasionally because of new car warranty, but the minute a warranty is up I am back! They take care of their tires forever and they take excellent care of all my cars and trailers. I trust them to always make the right repairs and if I need follow up they always take care of that promptly.

1

lies and deception fill this facility, this is a fact. You as a consumer reading this should READ & BEWARE of this knowledge, and question AND CHECK his delays,repair attempts and anything on your car he has touched. The "quality" in his business name really destroys such a good word.

5

5 stars all the way. Maybe more. I have to give John and his team a TOP rating and the highest commendation I can give. We were on our way to the Chain O' Lakes when we had an asphalt mishap with a tire on a dealer loaner vehicle. It was a big mess, we thought we might have to replace the tire but Shane saved the day for us and got the old tire cleaned up and got us back on the road. In less than an hour too. Chris (I think her name was Chris) was also fantastic. Not knowing auto businesses in the area at all we pulled them from a google search on my phone. I knew I wanted to avoid the tire chain places at all costs as they are USELESS, so we wound up here. I am so happy we did. Next time I need tires I will give John a call, this is a service oriented shop where customer service is top priority. Saved the day, maybe the whole weekend.

5

Thanks for finding me a great deal on a used tire so I could save myself some money. Will definitely be back for anything that comes up with my car!

5

I have been using QTS for over two years and have alway been pleased. Good advice and work every time. Always friendly and very good prices.

5

I am always pleased with the service I get from Quality Tire! Excellent care and very fair prices. Thank you for 30 years of having a trusted place for all my cars and trailers.

Thank you for your review of our business.

- Quality Tire Service
5

Quality Tire has been my family's establishment of choice for over 20 years. Not only is the shop and lounge are clean, the employees are helpful and friendly. They take the time to answer any and all questions with patience. This is a great local business to support. John, thank you for all your help to my family and myself over the years.

2

Paid for oil change then 2 weeks later oil light came on said 5 percent left. So that means no oil was put in. That could of destroyed my car.

I understand your frustration with this situation happening. I can assure you that the oil change was completed properly with the correct amount of oil as required by your manufacture. If I may I’d like to explain a little further. During an oil change on vehicles with an “oil change reminder/oil life” dash light it is a requirement to reset the computer. This procedure is followed for oil changes completed at Quality Tire Service and is also listed in the owner’s manual for your particular vehicle. There are times when the reset process is not accepted by the vehicles computer whether the service was performed by a dealer or independent repair facility. When this occurs it will take the old computer information and show the old information even though the service has been completed properly. If anyone’s “oil life” dash light comes on after a service was completed it is necessary for you to contact the facility that completed the oil change. If this occurs with any customer of Quality Tire Service, bring your vehicle in and we will reset the computer again at no charge. If you have any further questions, please give us a call at (815) 344-2573. Thank you for your review.

- Quality Tire Service
5

I picked the brand/model of tires I wanted from the listing in CONSUMER REPORTS. I called on Friday with my requests (2 tires); they ordered the tires and had them on Monday. I brought my car in and in just a little over a half hour they had both tires mounted and balanced. I am very satisfied with their work.

5

Five stars is not enough for the quality of work and the attitude of the staff here looking for the job done right then come in and see Jon

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