Paid for oil change then 2 weeks later oil light came on said 5 percent left. So that means no oil was put in. That could of destroyed my car.
I understand your frustration with this situation happening. I can assure you that the oil change was completed properly with the correct amount of oil as required by your manufacture. If I may I’d like to explain a little further. During an oil change on vehicles with an “oil change reminder/oil life” dash light it is a requirement to reset the computer. This procedure is followed for oil changes completed at Quality Tire Service and is also listed in the owner’s manual for your particular vehicle. There are times when the reset process is not accepted by the vehicles computer whether the service was performed by a dealer or independent repair facility. When this occurs it will take the old computer information and show the old information even though the service has been completed properly. If anyone’s “oil life” dash light comes on after a service was completed it is necessary for you to contact the facility that completed the oil change. If this occurs with any customer of Quality Tire Service, bring your vehicle in and we will reset the computer again at no charge. If you have any further questions, please give us a call at (815) 344-2573. Thank you for your review.
- Quality Tire Service