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Johnsburg Auto Repair

1345 reviews
2420 Hiller Ridge , Johnsburg, IL 60051
(815) 900-5264
Mon - Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 1:00 PM
5

I was in a dire need for tires, but money was really, really tight. QTS was able to outfit my car with practically new tires for a fraction of the cost. They are the easilet, best service I have ever dealt with. I was having some very difficult times, the was they treated me, beyond the car. The way they treated me as a person was nothing short of incredible. Dawn

5

A great experience. Everyone was very nice and professional.

5

It is very nice to take our car to a shop that #1 knows you #2will give a honest price for needed work and then do the work right the first time. You should start a school for the new car dralers service department people.

5

I had spent a fortune trying to get my check engine light to go off so I could go through emissions. I kept getting the small emission leak code which several people told me were very hard to find. These guys did the smoke test and couldn't find the leak so cleaned and resealed all the connectors are voila!!!!! The light went out and it passed! Plus it only cost me $100. Wish I had found them earlier. I highly recommend them.

5

I've always felt very comfortable taking our cars to the shop. That's why I was so surprised at the hourly labor charge? 177 per hour seems pretty steep. Back in March I paid 64 per hour. Why the huge hike in price?

Mr. Dudzik, I apologize for the confusion in the pricing. We have not changed our pricing in 3 yrs. After reviewing the two invoices in question, you've had three different types of work completed. Each of these items is listed al Belts & Cooling under our labor category though they are very different problems. One a Drive Belt Tensioner Pulley, then replacement of a Thermostat and also a Cooling System Flush. Each of these items requires a different amount of time to complete the task due to the complexity. I appreciate your review and would be more than happy to explain this in further detail if you'd like. Please give us a call or stop by.

- Quality Tire Service
5

john, i know you guys get busy but two things. the last twp times I brought flats in for repairs, they were not on the car which is okay but I had to load it in the trunk without help. whenyou were in spring grove someone always at least offered to help load the tire in the trunk or even re-install on the vehicle. quality slip up. also have a question for you about tires,installed there and aligned there.apparently you don't get your notes anymore either. I have chevroning on the inner edge of a tire. no comments when it was aligned. found the problem tracing a brake lign leak.

Mr. Adams, I apologize for your experience on your last two visits. I have forwarded your information to John directly and he will give you a call as soon as possible. Thank you for your candid response to your recent visits.

- Quality Tire Service
5

Quality Tire has been taking care of my vehicles for the past 13 years. You guys are great!

5

Always a pleasure working with John and the Guys. I appreciate their honest opinion on what should be done.

5

Always friendly, always looking out for my safety and what is right for me. John is honest and runs his business like a small town family business should be run, but, with all the high tech tools and talent.

5

Great people to work with

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